Terms and Conditions



Terms and Conditions Regarding Credit Usage

Dear Valued User,

Thank you for choosing to engage with our services. We appreciate your trust in us. Before proceeding, we want to bring to your attention some important terms and conditions regarding the usage of credits on our platform:

  1. Refund Policy:

    Once credits are loaded into your account on our website, we regret to inform you that we do not offer any refunds under any circumstances. This policy is non-negotiable and applies to all users.

  2. Credit Utilization:

    Users are encouraged to utilize their credits on our platform for the intended services offered. These credits can be used within the parameters and functionalities provided on our website.

  3. API Server Downtime:

    In the event of API server downtime or any technical issues that render our services temporarily unavailable, we do not provide refunds for credits that couldn’t be utilized during such periods. However, once our services are restored, users can resume utilizing their credits accordingly.

  4. Alternative Service Usage:

    While our services may experience occasional interruptions, users are welcome to explore and utilize their credits on alternative services or functionalities provided within our platform, as per their discretion.

Please be aware that by proceeding with the usage of our services and loading credits into your account, you are consenting to abide by these terms and conditions. It is important to review and understand these policies before engaging with our platform.

Should you have any questions or concerns regarding our terms and conditions, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure a positive experience with our services.

Thank you for your understanding and cooperation.

Sincerely,

[Gsm Online SOlution SA] Team

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